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Data Deletion Policy

Your right to control and delete your data on Unreality3D

Effective Date: February 10, 2026

1. Your Right to Data Deletion

You can request deletion of your account and associated data at any time. This policy explains what we delete, what we retain for legal compliance, and how the process works.

How to Request Deletion

Email admin@unreality3d.com with the subject line "Data Deletion Request" and include your Unreality3D username or email address. We will verify your identity and process your request. To protect your security, the request must come from your registered email address.

2. Deletion Timeline

1

Within 24 Hours

Account deactivated, login access removed, and your published content becomes inaccessible to visitors.

2

Within 7 Days

Profile information, project metadata, and platform analytics deleted from active systems.

3

Within 30 Days

Complete deletion from Firebase databases and backup systems. GitHub integration disconnected. Confirmation email sent.

3. What Gets Deleted

  • Account credentials and Firebase authentication data
  • Creator profile, username reservation, and settings
  • PayPal integration tokens and stored PayPal email
  • Project metadata, descriptions, and publishing history
  • Platform usage analytics tied to your account
  • GitHub integration settings and repository connections
  • Professional URL routing for your content

4. What We Retain

Legal and Financial Compliance

Some data must be retained for legal or financial reasons. Retained data is anonymized where possible and stored with restricted access.

  • Transaction Records: Payment history retained for 7 years for tax compliance and financial auditing, with personal identifiers removed
  • Security Logs: Anonymized records for fraud prevention and abuse investigation
  • Legal Hold: Any data subject to pending legal proceedings

5. Your GitHub Repositories

Your GitHub repositories remain under your full ownership and control. Account deletion disconnects the platform integration but does not delete your repositories. You can keep, transfer, or delete them independently through GitHub. You may also continue using any downloaded template files.

6. Third-Party Services

We disconnect integrations on our end, but third-party services retain data according to their own policies:

  • PayPal: Retains transaction data per their policies. Contact PayPal directly to manage their records.
  • GitHub: Your repositories and GitHub account are unaffected. Manage through GitHub.
  • Firebase (Google Cloud): We delete your data from our Firebase databases. Google may retain anonymized infrastructure logs per their policies.

7. Before You Delete

Deletion is Permanent

Account deletion cannot be undone. Make sure you have backed up any content or data you want to keep.

  • Your username, creator profile, and publishing history cannot be recovered
  • All published content becomes inaccessible to visitors
  • Professional URLs stop working
  • You may create a new account later, but previous data will not be restored
  • If you have pending PayPal transactions, contact us to resolve them before deletion

If you want to keep your account but disconnect specific integrations (PayPal or GitHub), you can request that separately without deleting your account.

8. Children's Data

Our platform requires users to be at least 13 years old. If we discover that data has been collected from a child under 13, we will delete it promptly. A parent or guardian may contact us to request deletion on a minor's behalf.

9. Contact

Data Deletion Requests: admin@unreality3d.com
Subject: "Data Deletion Request"
Response Time: We respond to deletion requests within 48 hours and complete most deletions within 30 days.